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Important Notice
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DISCLAIMER
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VFS (Malaysia) SDN. BHD. (hereinafter referred to as VFS) is an outsource
partner of the British High Commission in Malaysia. In this capacity, VFS
receive from Applicants for a UK Visa the required documents and applicable
fees for further processing. After the visa applications are assessed by the
British High Commission, VFS handles the return of returnable documents to
Applicants, except where the British High Commission elects to return such
documents directly to an Applicant. .
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VFS do hereby declare that they have no role whatsoever in the assessment of a
visa application, which is the sole prerogative of the British High Commission.
Therefore, VFS will not in any manner be liable or responsible for any delay in
the processing or rejection of any visa applications, once the documents have
been delivered to the British High Commission.
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VFS will take every precaution in handling passports and documents submitted by
applicants. Due to unforeseen events and circumstances of Force Majeure, Force
Majeure means any event or occurrence which is outside control of the Party
concerned and which is not attributable to any act or failure to take
preventive action by the Party concerned, but shall not include any industrial
action occurring within VFS or any sub-contractor of VFS.
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Where the Applicant avails of the Courier Acceptance Service or Courier Return
Service, the Applicant confirms and is aware that the courier acceptance and
delivery services have been operated by the third party and VFS do not assure
any responsibility or liability for any deficiency in service on part of the
Courier Company in case a passport or other documents are lost or damaged in
transit.
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VFS shall not be responsible or liable for any consequential loss or damage
that may be caused to the Applicant due to loss of passport and related
documents. It is expressly understood that when the Applicant or representative
of the Applicant submits the passport and related documents along with the
applicable visa fees, the Applicant has understood the terms and conditions and
details as mentioned herein. The fees once paid by the Applicant are not
refundable under any circumstances.
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Bankers' Cheques are subject to realisation.
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Advertising material may accompany along with returnable documents back to the
Applicant. If the Applicant does not wish to receive any advertising material
along with passport and related documents, the Applicant must intimate to UK
VFS in advance. Please note that no advertising material sent back with the
passport and related documents has the endorsement of the British Government
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No employee of VFS has any right or authority to change, amend, and amplify the
contents mentioned herein
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Dispute of any nature whatsoever, the jurisdiction will be Malaysia.
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